The integration of innovative hardware with modern Cloud technology gives life to Urmet Care, the new software for remote assistance by Urmet ATE for service companies.
The Software:
The offer is made up of monitoring software for clients, capable of managing all Urmet ATE remote assistance devices, and a backup service . The devices communicate to the operations center which can be accessed directly from the web browser. The control panel manages calls to assisted persons, provides assistance in the event of requests for help, alerts relatives in case of need, updates personal data and reminders, plans company calls.
The control panel is equipped with integrated VoIP telephony , allowing considerable savings on telephony costs.
Urmet Care guarantees total backup of plant data and disaster recovery, and also offers a part time or full time 24/7 backup plant service.
APIs for interfacing to the cloud are available for integration with other software platforms.
Components
TERMINALS
Management of all terminals
emergency call of Urmet ATE
CENTRAL
Keys in hand
with disaster recovery
BACKUP
Part time
FullTime 24/7
CENTRAL COMPATIBLE WITH ALL URMET DEVICES
